We provide high-quality XenForo addons and professional XenForo services. Due to the nature of digital products and services, all sales are final once a license key, download link, or service has been delivered. However, we understand that issues may arise, and we are committed to ensuring customer satisfaction.

We provide refunds only in the following cases:

1. Duplicate Purchase
   If you accidentally make a duplicate purchase for the same XenForo addon or XenForo service, we will issue a refund for the second transaction once the duplicate purchase is verified.

2. Technical Issues Preventing Product Delivery
   If you encounter technical issues that prevent the delivery of your XenForo addon or XenForo service, and these issues cannot be resolved by our support team, we will review your request for a refund.

3. Unauthorized or Fraudulent Transactions
   If a transaction is deemed unauthorized or fraudulent after an investigation, a refund will be issued once verified.

How to Request a Refund

Refund requests must be submitted within 7 days of purchase to the following email address:
admin@xenbulletins.com

Please include the following details in your refund request:

• Your order number or transaction ID

• The reason for your refund request

• Any relevant screenshots or error messages (in case of technical issues)

We strive to process all refund requests as quickly as possible, but please allow up to 5 business days for a resolution.